*A job as a 411 Directory Assistance Operator falls under the broader career category of Telephone Operators. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title.
Job Description
for Telephone Operators :
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
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No college majors or educational programs could be found in our database for this career. This typically means that post-secondary education is not required for this type of job.
