411 Directory Assistance Operator Career

*A job as a 411 Directory Assistance Operator falls under the broader career category of Telephone Operators. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title.

Job Description for Telephone Operators : Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

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